Returns & Exchanges

At Piyama, we want you to love your new loungewear, which is why we offer a flexible 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a complete refund, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original bags with all tags attached, ensuring the garment is in its original, unwashed condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.